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Navigating the parts enquiry screen

The Parts Enquiry tab performs many different functions, such as adding/editing parts, displaying parts details, creating parts packs, and can be used to generate client sales and supplier orders.


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Under the Sell Parts tab, click Parts Enquiry.

To the left of the screen, there are 3 tabs labelled Enquiry 1, 2, and 3. These separate tabs are so that the user can create multiple parts enquiries without losing their information if, for example a customer calls for a parts price enquiry while you are already helping a customer in front of you.


In this screen (and with a lot of the screens in Eclipse), if you right click on the header row, you can choose what columns are displayed.


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To enquire on a part, enter either the part number, description, or scan the parts barcode. If you do not know the entire part number, you can use the wildcard search function * before the part number to broaden your search.


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This will open the Find Part screen.


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At the bottom of the Enquiry screen is located a Part Dashboard, where you can perform some of the more common parts maintenance functions.


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Add/Activate Part: If the part you are searching for does not exist in your data, you can use this button to create it.

Edit & View: These buttons will allow you to edit or view the part details.

Adjust: Using this function, you can adjust the QOH for the part selected, if it is incorrect.

Make Pack: This function allows you to bundle multiple parts in your stock into a new pack/kit to be sold.



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How to create a parts package/kit