- How to install Eclipse on a new PC
- How to merge clients
- How to add/change the company logo
- Using reports and creating custom reports in Eclipse DMS
- I cannot find all my tickets in the helpdesk portal
- Why is my outlook window not opening when sending email from Eclipse
- How to export client list
- SMS insert fields
- Eclipse Aura & Online Transitioning to New SSO Login Flow
- Setting up SMPT2Go for Emailing Sending with Eclipse
- Understanding transaction and reference types
- How to export any report to excel
- End of month parts to service clearing account process
- End of month sublet clearing account process
- How to process changing stock from Floorplan Company A to Floorplan Company B
- How to add a new floorplan company
- How to create a new general ledger account
- How to refund a sale deposit
- How to bank money received for a supplier credit
- How to offset a supplier credit against a creditor payment
- How to add a new staff member in Stock & Accounting
- How to assign security roles to employees
- How to create custom security roles
- How to get employee name in drop down fields
- What is load and warranty provision and how does it work?
- Bank configuration for using EFT batch/ABA files
- How to set supplier banking details to allow for EFT batch payments
- End of month suggested duties
- End of month parts valuation report vs ledger balance process
- The Ledger Inventory Audit Report
- How to pre-pay parts orders
- How to create departmental reports
- How to create a duplicate department report
- How to close off the accounting period
- How to process BAS in Eclipse
- How to edit a payment
- How to reprint Remittance Advice
- How to void/cancel a payment
- How to void an EFT batch payment
- How to create a creditors invoice
- How to record a surcharge on a sale deposit
- How to pay your creditors
- Why is an outstanding creditor invoice not showing in pay your creditors?
- Why does my GST draft report not match the GST processing screen
- GST Cash vs Accrual
- Understanding journals in Eclipse
- Understanding the security deposits held report
- Money banked against wrong client
- Authorisation required to Access this Report error in My Reports
- Navigating the delivery schedule
- Navigating the quote list screen
- Navigating the repair order request screen
- Navigating the sales list screen
- Navigating the stock detail screen
- Navigating the stock list screen
- Stock Status Explained
- Auction Sales - Buyer Fee Rules
- Consignment Sales
- Eclipse eSign for Eclipse DMS
- How to add a new client from Stock & Accounting
- How to add a new stock unit
- How to add a trade in on a sale
- How to add a trade in payout
- How to add a used vehicle to floorplan
- How to add and refund a deposit on a sale
- How to add commission on a sale
- How to add finance to a sale
- How to add parts on a sale from Stock & Accounting
- How to add sales extras to a deal
- How to allocate a stock number to a quote vehicle
- How to apply factory receivables to a stock unit
- How to configure factory receivables
- How to create a repair order request
- How to create a vehicle purchase order
- How to create a vehicle quote
- How to create hire vehicles
- How to create sales extras
- How to create supply and fit sales extras
- How to create vehicle costs
- How to get vehicle make and models into the drop down list
- How to perform a stock alteration
- How to perform a vehicle stocktake
- How to sell a vehicle
- How to set up load amounts
- How to set up salesperson commissions
- How to set up source of sale
- Can I hide the warning regarding security restrictions on stock cards?
- My original files are missing after attaching to a sale
- Notional input tax credits flowchart
- Stock is not updating on the internet (eg. Carsales.com.au, Gumtree, etc.)
- What happens to the GST when a vehicle goes on floorplan?
- Why are notes appearing on my vehicle sale invoice?
- Why can I not add floorplan details to stock?
- Why do I not have the option to create a repair order request?
- Why does a vehicle not appear in the print transfer list
- Why does the stock valuation report not display any data?
- Why is a sale showing a balance owed to the customer?
- Navigating the booking manager
- Navigating the quote list
- Navigating the repair order list screen
- Navigating the RO request screen
- Navigating the Service Vehicle List
- Navigating the workshop controller
- Bay allocation
- Expired ROs
- How to add a new client in Service
- How to add a new service vehicle
- How to add costings to a repair order
- How to add extra references to repair orders
- How to charge a service invoice to more than one client
- How to cost a service quote
- How to create a repair order
- How to create a repair order from an RO request
- How to create a service quote
- How to create and process hire bookings
- How to create bays
- How to create client deals for service customers
- How to create folders for service templates
- How to create hold reasons
- How to create priority codes
- How to create service templates
- How to create shop supplies
- How to create staff hours
- How to create sublet items
- How to create vehicle hire limits
- How to create work to be done and remedy codes
- How to merge service vehicles
- How to process a customer service invoice
- How to process an internal or warranty repair order
- How to process insurance repair orders
- How to remove parts on a service invoice dated in a prior period
- How to send a booking confirmation SMS
- How to send a pick up SMS
- Difference Between Eclipse Checklists and System Checklists
- How can I access the diary of other staff in Service?
- How to change the status of an RO from in progress to booked
- How to exclude internal repair orders from receiving auto sms
- How to measure service staff productivity and efficiency
- How to provide customer invoice for insurance excess
- What is the technician offset account
- Why are internal ROs appearing on the daily banking report
- Why is a repair order not showing in the current bookings calendar
- Navigating the parts detail screen
- Navigating the parts enquiry screen
- Navigating the Purchase Order Lookup Screen
- Navigating the Sale Lookup Screen
- How to add a deposit on to a parts sale
- How to add a new client from Parts
- How to add a new parts franchise
- How to add parts on to a repair order from Parts
- How to add parts on to a vehicle sale from Parts
- How to adjust an incorrect part quantity
- How to apply a gift voucher on a parts invoice
- How to change a part number
- How to create a customer order
- How to create a freight only customer invoice
- How to create a freight only supplier invoice
- How to create a new part
- How to create a parts package/kit
- How to create and issue a gift voucher in parts
- How to create and send a parts purchase order
- How to create non-diminishing parts
- How to create parts sales and supplier orders from the parts enquiry screen
- How to delete a part
- How to edit part barcodes
- How to enter exchange rates on international orders
- How to make parts inactive in bulk
- How to manage parts on back order
- How to merge duplicate parts
- How to move a single part from one franchise to another
- How to move parts from one franchise to another in bulk
- How to perform a parts stocktake
- How to print multiple part barcodes
- How to process a customer parts credit
- How to process a supplier credit
- How to process an account payment
- Can I remove parts with zero QOH from my stocktake?
- How do I change the sequence of parts in a supplier order
- How do I enable/disable invoice rounding for parts cash sales?
- How to display up to 4 decimal places against your parts
- Parts average cost explained
- Parts Inventory Ledger doesn't match parts stock valuation?
- Parts Quantities explained
- What does TPRO and TPROP on a parts sale mean?
- Why am I unable to reopen a parts invoice?
- Why are my auto fill buttons missing?
- Why can I not add freight to a parts invoice?
- Why can I not view my parts sales or orders?
- Why does my deleted parts branch transfer still show in the ledger?
- Why does my part QOH not match the movement
- Why does my parts inventory ledger not match the stock valuation report?
- Why is my parts quantity negative or different than expected after a parts stocktake?
- Why is there rounding in freight on account parts invoices
- Navigating the prospect detail screen
- Navigating the prospect list screen
- How to create a new prospect
- How to create a vehicle quote for a prospect
- How to create a vehicle sale for a prospect
- How to create an appointment for a prospect
- How to create lost reasons
- How to record communication made to a prospect
- How to set up prospect statuses
- How to set up sources of sale
- Creating a banked leave
- Creating paid family and domestic violence leave
- Foreign income shadow reporting
- Handling Stapled Super Funds
- How to add a new staff member in Payroll
- How to adjust leave accrued figures
- How to apply allowances and deductions in a payrun
- How to apply leave taken in a payrun
- How to cash out leave
- How to complete the end of year payroll process
- How to create a manual pay
- How to create a payroll ABA file
- How to create and apply an employee bonus
- How to create and apply new leave types
- How to create leave without pay
- How to enter overtime in a payrun
- How to generate a separation report
- How to import commissions in payrun
- How to manage superannuation refunds
- How to pay commissions that haven't been entered against a sale in S&A
- How to pay superannuation
- How to pay wages into multiple bank accounts
- How to print/preview/email previous payslips
- How to process a payrun
- How to roll back a payrun
- How to self register for STP
- How to set up a new pay grade
- How to set up a new super fund
- How to set up a payroll allowance
- How to set up a payroll deduction
- Child support FAQ
- Error: Could not load file or assembly 'ChilkatDotNet4.dll' or one of its dependencies. The specified module could not be found
- How do I find a report on employee overtime hours and dollar amount?
- How do I update my Eclipse Payroll software?
- Leave accrual methods explained
- Where to find your previous BMS ID
- Why are not all staff showing on my payroll report?
- Why can I not fill out the termination information?
- Why is leave loading not calculating?
- Why is my new employee not showing in payroll?
- How to clock on/off service jobs
- Creating and using checklists in the Eclipse Online mobile app
- Eclipse Online Beta
- Eclipse Online Beta - Android
- Eclipse Online Beta - iOS
- How to add parts onto a service job via the Eclipse Online app
- How to unlock a user locked out of Eclipse Online
- How to use Eclipse Online
- Setting up and Connecting with Eclipse Online for Smartphones / Tablets
- Navigating the sales list screen in Aura
- Navigating the stock detail screen in Aura
- Navigating the stock list screen in Aura
- Eclipse eSign for Eclipse Aura
- How to add a new client in Aura
- How to add a new staff member in Aura
- How to add a new stock unit in Aura
- How to bank EFTPOS receipts in Aura
- How to bank undeposited cash in Aura
- How to complete your bank reconciliation in Aura
- How to create a creditors invoice in Aura
- How to create a debtors invoice in Aura
- How to create a new sale in Aura
- Navigating the dashboard
- How to create a new vehicle cost in Aura
- How to enter email settings in Aura
- How to pay your creditors in Aura
- How to perform a stock alteration in Aura
- How to receipt money deposited into your bank account in Aura
- How to run a PPSR search in Aura
- How to unlock a user in Aura
- Setting up MFA for Eclipse Aura
- Setting Up Single Sign-On (SSO) with Microsoft Entra for Eclipse Aura
- Setting up SmartHub for Eclipse Aura or Eclipse Online
- Stock upload in Aura
- Viewing Estimated Commissions in Profit Reports or Stock Card
- When printing sales paperwork for duplex printing, how can I start each paperwork on a fresh sheet of paper?
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